New Delhi: A fire that broke out at a data centre of Reliance Jio caused widespread network outage across India on Tuesday (September 17).
Half of the affected users had facing problems related to their mobile network as a result of the incident, reported Reuters.
More than 10,000 Jio users have reported the issue. Apart from glitches in the mobile network, jio users also had mobile internet and broadband-related complaints.
“The fire has been brought under control and the servers should restart operations soon,” a source with direct knowledge of the issue told Reuters.
The network outage seems to be affecting some users more than others, with many users reporting that the Jio’s services in Mumbai were particularly affected, reported The Economic Times.
While Reliance Jio issued a statement saying that network disruption happened due to a technical issue and it has now been resolved, many users had taken to social media to share their experience due to inconveniences faced during the network outage.
The hashtag #JioDown trended on X on Tuesday (September 17) as many customers expressed their dissatisfaction over the disruption.